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FAQs

Attractions

The LEGOLAND Discovery Center is an indoor LEGO® world where children can explore and learn with LEGO.

Yes. The whole of the LEGOLAND Discovery Center is indoors, so even if it's raining outside, you can still have loads of fun!

Of course - The LEGOLAND Discovery Center is a family attraction, so it's great fun for everybody.

Yes, on the Dragon Ride, children must be 42" to ride alone or of walking age to ride with an adult. On the Technicycle Ride, children must be 36" minimum to ride with an adult and 42" to ride alone.

All of our attractions are wheelchair accessable.

Yes, our Dragon Ride and 4D Cinema both feature strobe lighting.

It is a 3D cinema, but even better! As well as the film being in 3D (you get to wear special 3D glasses) you will also feel added special effects, like wind, rain and snow!

Films run approximately every 15 minutes

You can keep the model you build, however, there is a small charge.

Tickets and Prices

To buy your ticket on the door it costs $19.00 for adults and $15.00; for children. However, you can buy special discount tickets online.

Everything (including the rides and 4D cinema) is included in the one price, so your admission ticket allows you to experience all of the attractions at the LEGOLAND Discovery Center

If you buy your tickets online you can benefit from great discounts and also fast track entry to the LEGOLAND Discovery Center

Right here! Our website offers a "best price" guarantee, so you won't be able to find tickets to the LEGOLAND Discovery Center cheaper anywehre else.

We accept cash, Visa, Mastercard, Discover and American Express.

Children under 3 can visit the LEGOLAND Discovery Center for free. Older children pay the standard child price.

With an Annual Pass, you are able to visit the LEGOLAND Discovery Center as many times as you like within one year. An Annual Pass also entitles you to special offers and invitations to exclusive events

Yes, you can use your Merlin Annual Pass to visit the LEGOLAND Discovery Center as many times as you like.

Planning Your Visit

To see our up to date opening times, please click here

It is difficult to say, as it does depend on the day, but generally the LEGOLAND Discovery Center is quiestest after 2pm.

We recommend that you allow at least 2 1/2 hours to visit the LEGOLAND Discovery Center, but you can stay for as long as you like.

No, to give you as much flexibility as you like, you are free to visit each area of the LEGOLAND Discovery Center as and when you choose. You can even visit each attraction more than once!

Children under 15 must be accompanied by an adult.

Details of were to find the Center can be found here.

Directions on how to find the Center are here.

Yes, parking is available in the front of the building or in the parking garage adjacent to the building, both at no cost.

Yes, there is a Café at the LEGOLAND Discovery Center that sells a range of snacks and hot and cold drinks.

Unfortunately bringing your own food is not allowed. However, we have a full Café where you can purchase food and drink.

Yes, there is a LEGO shop at the LEGOLAND Discovery Center that stocks an extensive range of LEGO products.

No, the shop has a separate entrance and you do not have to pay to visit our shop.

Yes, the LEGOLAND Discovery Center is fully accessible for disabled visitors and wheelchair users.

Although we hope that you don't require them during your visit, there are always staff members at the LEGOLAND Discovery Center who are first aid trained.

Yes, you can bring a pushchair with you and there is lift access to all floors.

Unfortunately, we do not offer creche facilities.

Yes, we have baby changing facilities at the LEGOLAND Discovery Center.

We don't sell baby food, but you can bring your own baby food and bottles with you. We offer bottle warming services in the Café - just ask a member of staff.

Yes, and we offer bottle warming services in the Café.

No, to ensure the best environment for children to play, we operate a no smoking policy throughout the LEGOLAND Discovery Center, so if you want to smoke, you will have to go outside.

There is a limited number of lockers that you can use to store your personal posessions in by the entrance.

Groups

Yes, we offer special rates for Group visitors. To find out more, click here.

To find out about booking your Group visit click here.

Yes. To benefit from our Group discount prices and to ensure that we can accommodate your group, all group visits must be booked in advance.

We ask that you book your group visit at least two weeks in advance.

Unfortunately we do not offer a refund, but in the event of a cancellation you can reschedule your group to any date within the calendar year.

If you book in advance, we offer a $5.00 meal deal

As part of our special groups offer, one adult goes free with every 5 paying children.

We require a 1:10 ratio of adults to children

Yes, you can book a masterclass in advance with the Master Model Builder. If the children would like to keep the model there is a small charge.

Birthdays

For more information and to book your birthday party, click here.

To ensure that we can accommodate your birthday party, we ask that you phone the LEGOLAND Discovery Center to make your birthday party reservation. Click here for details.

We offer "build your own" birthday party packages, so your birthday party can include as much or as little as you like.

Yes, there will be a host for your party room.

Our birthday parties are very popualar, so get booked up quite quickly. Therefore, to make sure you reserve the special date you want, we recommend that you book at least 3 weeks in advance.

There is a choice of a castle birthday party room, or a LEGO birthday party room.

If you would like to keep the room longer, the cost is $100 per room per hour.

Although the use of the party room is limited, you can stay at the LEGOLAND Discovery Center for as long as you like.

An arrival time will be given to you based on your room time. All members of the party are required to arrive at the same time.

There is a 50% deposit due for all parties at the time of booking.

The deposit is refundable if the cancellation is made 2 or more weeks in advance.

Your card will be charged at the time of booking.

Parties are required to submit final numbers 2 weeks in advance. These final numbers are due in advance because we submit all orders to our vendors for the cake and food in advance. Numbers are also given in advance to ensure proper staffing for your birthday party.

Schools

To find out about booking a schoolvisit, click here.

Unfortunately, we can't currenty process schools bookings online. To find out how to book with school visit, please click here.

Yes, you do have to be officially recognized as a school.

You need to come with at least 10 pupils to get the special rates.

To ensure that we can accommodate your school class and to benefit from our discounted schools rate, we ask that all school groups are booked in advance. We recommend that you book your school visit at least one month in advance. To find out more about booking your school visit, please click here.

Currently to get a contract, you can call (847)-592-9708 or email Kristin.Gruibas@merlinentertainments.biz and the contract can be emailed or faxed to you.

The contract needs to be sent in a minimum or 2 weeks in advance.

If your group is tax exempt, a tax exempt letter must be submitted at the time of the booking or your group will be responsible for tax.

Yes, all school groups must pay a deposit.

The school rate is only available Monday - Friday.

The contract needs to be sent in a minimum or 2 weeks in advance.

The school rate is only available during the regular school year.

We offer a special rate for pre-school children.

We offer 1 free chaperone for every five paying children. The cost for additional chaperones is the school rate.

If you want a special workshop please submit the schools form and call 847-592-9708 to schedule..

We offer a meal deal for $5 per person.

To be well prepared we need you to give us the final numbers 2 weeks before you arrive.

If fewer children show up than the number booked, you are required to pay for the booked number.

You can bring your own brown bag lunches. Seating in the Café is first come, first served.

LEGOLAND Discovery Center does not offer refunds for school trips. You can use that overage to book a school trip within the current calendar year.

We do offer special rates for home schooled children. Please click here.

Busses drop off students on Carson's crescent, the one way street infront of the center.

The busses can park at the back of the parking lot.

News & Events

At the LEGOLAND Discovery Center, we have specail events throughout the whole year. To view our events calendar, click here.

To subscribe to our newsletter, simply click here and fill out your details.

Our newsletter provides you with all information and news around the LEGOLAND Discovery Center. So sign up if you don't want to miss anything!

To keep you updated we send our newsletter monthly.

There is a possibility at the bottom of every newsletter to unsubscribe.

We need these details to ensure that any offers we send you are relevant to your locale.

Yes, it is our aim to reply to all feedback that we receive through the website. However, as we receive so many emails, we ask that you allow approximately a few days for a response. If your matter is urgent, please phone us instead.

Fun Zone

The Master Model Builder reviews all blog entries, and posts the ones he thinks are the most interesting and fun for everyone to see.

Yes. any information you provide will be stored securely will not be shared with any third party organization and will not be used for purposes other than those for which the information was collected without your prior permission. Read our Privacy Policy for further information

Yes, it is our aim to reply to all feedback that we receive through the website. However, as we receive so many emails, we ask that you allow approximately 2 weeks for a response. If your matter is urgent, please phone us instead.

Contact

Please click here for details on how to contact the LEGOLAND Discovery Center.

It is our aim to reply to all feedback that we receive through the website. However, as we receive so many emails, we ask that you allow approximately a 2 weeks for a response. If your matter is urgent, please phone us instead.

You can contact us either in writing, by phone, or by email.

About Merlin

The LEGOLAND Discovery Center is operated by Merlin Entertainments Group, the World's second biggest visitor attraction company. For more information about Merlin Entertainments, please click here .

Merlin Entertainments operate over 50 different visitor attractions across the world, including the London Eye, Madame Tussauds, LEGOLAND, Thorpe Park and the SEA LIFE Centers. For a full list of attractions operated by Merlin Entertainments, please click here.

The Merlin Entertainments head office is in Poole, Dorset, UK.

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