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FAQs

Take a look through some quick answers to our most common questions below...

Planning A Visit

Adults must be accompanied by at least one child age 17 and under to enter.  Adult Night events are hosted throughout the year for Adult Fans of LEGO to visit without a child. Check out our Events section for more details. 

Children age 17 and under must be accompanied by at least one adult age 18 and older to enter.

You are able to modify your reservation within our booking portal online HERE

If you need additional assistance please contact Philadelphia@LEGOLANDDiscoveryCenter.com and our team will be happy to assist.

We accept all major credit cards, Apple Pay and Google Pay at LEGOLAND Discovery Center Philadelphia. This includes Admissions, Cafe and our Retail Store.  We do not accept Cash. 

The safety and wellbeing of our guests and staff is our priority and we will take all necessary precautions to ensure their continued welfare. As such, and in line with general public health guidance, we have implemented enhanced cleaning regimes throughout LEGOLAND Discovery Center and increased the availability of hand sanitization products.

Consistent with guidance from Pennsylvania and the CDC, face coverings are not required. 

To ensure our guests have the best experience possible, we limit the number of visitors that can be in the Center at one time. The best way of ensuring your family's entry is by reserving your tickets online (while receiving special online discounts)!

Re-entry is not permitted.

We encourage families to interact together and explore their imagination and creativity through a world of open play, and therefore visits are not guided. The typical visit takes 2-3 hours, but you are welcome to stay for as long as you wish.

We do not allow outside food or beverage, unless caring for infants or food allergies in children.

LEGOLAND Discovery Center encourages guests to enjoy deliciously fresh foods and snacks, as well as coffee beverages and ice cold sodas from our Cafe.

Yes, we are fully accessible for visitors with disabilities and wheelchair users. We do not provide wheelchair or stroller rentals at our attraction.

 

Yes. We ensure that there are always staff members at the LEGOLAND Discovery Center who are trained in first aid.

We are stroller friendly, with family bathrooms with diaper changing facilities.

Tickets

To ensure our guests have the best experience possible, we have limited the number of visitors that can be in the Center at one time. All guests buying tickets online OR at the door will be required to make a reservation for an entry time.

Advanced Purchase - Best Value and Guaranteed Entry

  • Upon your arrival to the Center, you will enter the "I Have Tickets" line at the start of your reservation.
  • Please note during peak periods such as holidays, Spring break and Summer there may be a small wait upon entering the reservation line.

Walk-Up Purchase

  • If you purchase tickets at the door, you will be required to reserve the next available time slot. You will enter the 'I Have Tickets' line at the start of your reserved entry time. The only way to guarantee your entry is to reserve your tickets online.
  • Please note, during peak times, we may sell out of walk-up tickets. The only way to guarantee your entry is to purchase your tickets on advance online.

Once inside, stay as long as you like.

When booking your ticket you will be asked to select a date and time for your arrival. This helps us make your experience more enjoyable by reducing queue times, speeding up your entry in to the attraction and reducing crowding. Once inside the attraction, you may stay as long as you like! 

For the best price, book online at least 24 hours in advance of your visit. 

Book online now

Yes, we do. Simply show your valid military ID to receive $10 OFF the standard, walk-up admission price only. This offer is valid for you and 5 other guests.

Please note that you must show a valid military ID at the Admission Desk at the time of your visit in order to use your Military Saver tickets. Not valid with any other discount, including online tickets and combination tickets.

We strive to keep all our experiences and rides open during your visit, but this is subject to change without notice as they may be unavailable for unscheduled reasons.

Reserved tickets are any tickets purchased on our website, at our Center or from a third party. 

Unreserved tickets are those bought on the day of your visit using a coupon or discount at the door. Also, guests that are a half hour late or more for their reservation are required to use this line as well. Unreserved tickets enter the Center as soon as possible when there are open reservations. 

To ensure our guests have the best experience possible, we limit the number of visitors that can be in the Center at one time. There are 30 minute windows between reservation times to control capacity in the attraction.  This creates a better experience for all our guests! 

During peak times, you may experience a short wait in the "I Have Tickets" line as guests enter the Center.   

Guests that are a half hour late or more for their reservation will enter the "I Have Tickets" line, but may experience a longer than usual wait time.

All adults must be accompanied by a child (aged 17 and under) to visit the attraction (with the exception of Adult Fans of LEGO Nights). 

All requests must be made in writing on the organization’s original letterhead.  Please send your request to:

LEGOLAND Discovery Center Philadelphia
Attn: Donations
500 W. Germantown Pike, Ste 1055
Plymouth Meeting, PA 19462

Email: Philadelphia@LEGOLANDDiscoveryCenter.com

LEGOLAND Discovery Center Philadelphia is only able to assist organizations within a 15 mile radius of the attraction that meet our donation requirements. 

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