If you’d like to get in touch, please fill in our contact form.
FAQs
You can change your own ticket time using our online Re-booking Portal.
Please note: our tickets have different pricing based on the date and time you selected to visit, and you are able to change your tickets using the link above to a similarly priced date/time.
If you're having trouble using the Re-booking Portal above, you may request a date change up to 36 hours before your original visit date/time by contacting us at: group.salesch@legodiscoverycenter.com
- Include your order confirmation number (usually starts with a "6")
- Specify a new visit date and time for us to check into
If it's already the day of your visit and you need to come at a different time, we'll do our best to get you in as quickly as possible at that time. We may not be able to accommodate the change during busy periods like weekends & holidays due to capacity limitations.
Children under the age of 2 are free! If the online ticket package doesn't prompt you to add a free ticket for them, we'll add one for you at the door when you arrive.
In thanks for your service to our country, LEGOLAND Discovery Center Chicago is offering an online exclusive 30% off discount for United States Military, Veterans, and their families through ID.me verification. Buy your tickets here!
Terms & Conditions:
“Military Affiliation” means (i) with respect to the service members of the United States Military, the affiliation of a Partner End User with any branch of the United States Military in one of the following categories: (a) Active Service Member, (b) Retiree, (c) Veteran, (d) Military Spouse, or (e) Military Family Member/Dependent and (ii) with respect to the service members of the Canadian Military, the affiliation of a Partner End User of the Canadian Military in one of the following categories: (a) Active Service Member, (b) Retiree, (c) Veteran, (d) CAF Family Member/Dependent.
Guests that are a half hour late or more for their reservation will enter the "Digital & Printed Tickets" line but may experience a longer than usual wait time.
