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You can change your own ticket time using our online Re-booking Portal. 

Please note: our tickets have different pricing based on the date and time you selected to visit, and you are able to change your tickets using the link above to a similarly priced date/time.

If you're having trouble using the Re-booking Portal above, you may request a date change up to 36 hours before your original visit date/time by contacting us at: Columbus@legodiscoverycenter.com

• Include your order confirmation number (usually starts with a "6")
• Specify a new visit date and time for us to check into

If it's already the day of your visit and you need to come at a different time, we'll do our best to get you in as quickly as possible at that time. We may not be able to accommodate the change during busy periods like weekends & holidays due to capacity limitations.

No, you do not have to have the same ticket type. You are welcome to mix and match tickets within your group. 

Be sure to select the same entrance time on all tickets.

In thanks for your service to our country, LEGOLAND Discovery Center Columbus offers exclusive specials for United States Military, Veterans, and their families through ID.me verification.  Please visit the ID.me website for more information: https://www.id.me/

Guests that are more than 15 minutes late for their reservation may experience a longer than usual wait time or may not be able to enter the attraction on our busiest days.  We do our best to accommodate everyone but due to capacity limits we do ask all guests to arrive as close to their reserved entrance time as possible.

If you know in advance you are unable to make your selected entrance time, please reach out to our Guest Services email at Columbus@LEGOLANDDiscoveryCenter.com two business days prior to your visit to see if it's possible to reschedule your entrance time. 

All adults must be accompanied by a child (aged 17 and under) to visit the attraction (with the exception of Adult Fans at special LEGO Night events).  This does not mean one child per adult, simply that there is a child in your group. 

Promotional codes apply to general admission tickets only.

If you're on a Mobile Device

1. Click 'Buy Now' on our Admission ticket
2. Once the online ticketing window has popped up (and you see the ticket calendar), select the 'Hamburger Menu' in the top-left corner of the screen
3. Enter your Promotional Code at the top of the menu where it says 'Enter Promotional Code' and hit the magnifying glass

If you're on a Desktop Computer

1. Click 'Buy Now' on any of our Admission ticket
2. Once the online ticketing window pops up (and you see the ticket calendar), select the 'Promotional Code' tab
3. Enter your Promotional Code and click 'Submit'

PLEASE NOTE THAT THE PHYSICAL COUPON WILL NEED TO BE TURNED IN UPON ARRIVAL TO THE CENTER UNLESS OTHERWISE STATED ON THE COUPON.  Coupon codes from third party deal sites are not redeemable for promotional tickets. 

No!  You do not need a reservation for your annual pass visit or to visit using valid gift tickets.  We hold a certain amount of capacity for these types of tickets.  In rare instances, if we are sold out when you arrive, you may be asked to wait briefly for the next available entrance time into the Center.