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FAQs

Take a look through some quick answers to our most common questions below...

Effective 28th February, the LEGO Group acquired LEGOLAND® Discovery Centers and LEGO® Discovery Centers from the Merlin Entertainment Group. As a result, LEGOLAND Discovery Center Westchester is no longer associated with the Merlin Entertainment Group and is not affiliated with any Merlin Entertainment venues, including SEA LIFE, and other related locations. 

Planning A Visit

Adults must be accompanied by children to enter LEGOLAND Discovery Center. We will host exclusive adult nights throughout the year for Adult Fans of LEGO without children!

All children must be accompanied by an adult and supervised at all times.

We offer the first 2 hours of parking FREE of charge with a scanned validation at admission. 

Yes! at North Otis garage. 

To ensure our guests have the best experience possible, we limit the number of visitors that can be in the Center at one time. The best way of ensuring your family's entry is by reserving your tickets online (while receiving special online discounts on select days)!

We encourage families to interact together and explore their imagination and creativity through a world of open play, and therefore visits are not guided. The typical visit takes 2-3 hours, but you are welcome to stay for as long as you wish.

We do not allow outside food or beverage, unless caring for babies or food allergies in children.

LEGOLAND Discovery Center encourages guests to enjoy deliciously fresh foods and snacks, as well as coffee beverages and ice cold sodas in our Cafe.

Yes, we are fully accessible for visitors with disabilities and wheelchair users. More info can be found here.

We do not provide wheelchair or stroller rentals at our attraction.

Yes, please send all donation requests by mail to the following address:

LEGOLAND Discovery Center Westchester 

39 Fitzgerald Street

Yonkers, NY 10710 

Yes. We ensure that there are always staff members at the LEGOLAND Discovery Center who are trained in first aid.

We are stroller friendly, with family bathrooms with diaper changing facilities.

Click here for additional safety & security measures.

Tickets

To ensure our guests have the best experience possible, we have limited the number of visitors that can be in the Center at one time. All guests buying tickets online OR at the door will be required to make a reservation for an entry time.

Advanced Purchase Online - Best Value and Guaranteed Entry

  • Discounts are available for tickets purchases online in advance on select days & times!
  • Please note during peak periods such as holidays, Spring break and Summer there may be a small wait upon entering the reservation line.

Walk-Up Purchase

  • If you purchase tickets at the door, you will be able to purchase tickets for the next available time slot. 
  • Please note, during peak times, we may sell out of walk-up tickets. The only way to guarantee your entry is to purchase your tickets on advance online.

You can change your own ticket time using our online Re-booking Portal. 

Please note: our tickets have different pricing based on the date and time you selected to visit, and you are able to change your tickets using the link above to a similarly priced date/time.

 

If you're having trouble using the Re-booking Portal above, you may request a date change up to 36 hours before your original visit date/time by contacting us at: Westchester@legodiscoverycenter.com

  • Include your order confirmation number (usually starts with a "6")
  • Specify a new visit date and time for us to check into

If it's already the day of your visit and you need to come at a different time, we'll do our best to get you in as quickly as possible at that time. We may not be able to accommodate the change during busy periods like weekends & holidays due to capacity limitations.

When booking your ticket you will be asked to select a date and time for your arrival. This helps us make your experience more enjoyable by reducing queue times, speeding up your entry in to the attraction and reducing crowding. Once inside the attraction, you may stay as long as you like! 

For the best price, book online at least 24 hours in advance of your visit. 

Book online now

Yes, we do. Simply show your valid military ID to receive 20% OFF the standard, walk-up admission price. This offer is valid for you and 5 other guests.

Please note that you must show a valid military ID at the Admission Desk at the time of your visit in order to use your Military Saver tickets. Not valid with any other discount, including online tickets and combination tickets.

We strive to keep all our experiences and rides open during your visit, but this is subject to change without notice as they may be unavailable for unscheduled reasons.

Once you select the type of ticket you want to purchase, select 'Book Online Now.' Click Menu, and then enter the promotional code in the gray box.

Reserved tickets are any tickets purchased on our website, at our Center or from a third party. 

Unreserved tickets are those bought on the day of your visit using a coupon or discount at the door. Also, guests that are a half hour late or more for their reservation are required to use this line as well. Unreserved tickets enter the Center as soon as possible when there are open reservations. 

To ensure our guests have the best experience possible, we limit the number of visitors that can be in the Center at one time. Our reservation times help to control capacity in the attraction.  This creates a better experience for all our guests! 

During peak times, you may experience a short wait in line as guests enter the Center.   

Guests that are a half hour late or more for their reservation will still be able to enter the attraction, but may experience a longer than usual wait time.

All adults must be accompanied by a child (aged 17 and under) to visit the attraction (with the exception of Adult Fans of LEGO Nights). 

Annual Pass Holders

Yes, you may use your annual pass for entry to LEGOLAND Discovery Center Westchester, following the terms and conditions set at the time of purchase and the general terms and conditions of LEGOLAND Discovery Center Westchester. 

Gift Tickets

Yes, you can still use any gift ticket that was issued before 28th February, 2026, provided the ticket is still valid according to its terms. 

Merlin's Magic Wand Foundation tickets issued prior to February 28, 2026, will be accepted at LEGOLAND Discovery Center, and LEGO Discovery Center sites under the terms and conditions that applied at the time of issuance, along with the terms and conditions of the specific LEGOLAND Discovery Center or LEGO Discovery Center site where the ticket will be used.

LEGO® Insider Program and Store Gift Cards

Currently, LEGOLAND Discovery Center Westchester store does not operate the LEGO® Insider program. As a result, earning and redeeming points at this location are not available for now. However, we expect this to change, so please stay tuned for future updates. 

At this time, LEGO® gift cards purchased from LEGO.com or LEGO Stores cannot be used at the LEGOLAND Discovery Center Westchester Store. We understand this may be disappointing, and we are actively working to enable the use of LEGO® gift cards at the LEGOLAND Discovery Center Westchester Store in the future. Please check back for updates on this policy. 

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