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Frequently Asked Questions

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LEGOLAND Discovery Center Attraction

Adults must be accompanied at least one child (age 17 or younger) in their party in order to enter. The attraction is best suited for children ages 3-10.

For Adult Fans of LEGO (who do not have children), we host exclusive adults-only evenings with additional activities, programming and competitions to enhance the experience for older guests.

LEGO® Store

Our LEGO Store is open to the public and everyone, including adults without children, may enter. The store is directly adjacent to the LEGOLAND Discovery Center attraction.

Children must be accompanied and supervised by an adult at all times.

For the most enjoyable experience, we encourage guests to visit on weekday afternoons & evenings. Mornings, weekends and holidays tend to be much busier.

But, to ensure our guests have the best experience possible, we limit the number of visitors that can be in the Center at one time. The best way to ensure your family's entry is by buying tickets online in advance.

Due to local health mandates, our capacity is very limited and we do not permit re-entry at this time.

Visits are self-guided and you're welcome to experience everything at your own pace. The typical visit takes 2-3 hours, but you may stay as long as you wish.

Outside food & beverages are not permitted inside LEGOLAND Discovery Center, unless caring for babies.

We proudly serve Starbucks as well as a variety of other refreshments and snacks in our Café. Allergen information is available upon request.

Yes, we are fully accessible to visitors with disabilities and wheelchair users. We do not offer wheelchair rentals, however, they may be rented from Great Lakes Crossing Outlets mall.

Yes. We ensure that there are always staff members at the LEGOLAND Discovery Center who are trained in first aid.

Family bathrooms and diaper-changing facilities are available inside LEGOLAND Discovery Center.

As with many businesses, we are actively monitoring the situation with regards to the outbreak of Covid-19 coronavirus and are in regular contact with health authorities. The advice from the health authorities has not changed, so our business is operating as normal and standard terms and conditions on bookings continue to apply.

The safety and wellbeing of our guests and staff is our priority and we will take all necessary precautions to ensure their continued welfare. As such, and in line with general public health guidance, we have implemented enhanced cleaning regimes throughout LEGOLAND Discovery Center and increased the availability of hand sanitization products, and we ask all guests to observe good hygiene practices during their stay with us.

If you are planning on visiting LEGOLAND Discovery Center from an area that has been directly affected by the coronavirus AND if you are showing symptoms similar to those associated with the virus (for example:  fever, cough, breathlessness), we please politely ask that do not visit LEGOLAND Discovery Center and instead contact immediately your local health authority or doctor for further advice and instruction.

Tickets

To ensure our guests have the best experience possible, we have limited the number of visitors that can be in the Center at one time. All guests buying tickets online OR at the door will be required to make a reservation for an entry time.

Advanced Purchase - Best Value and Guaranteed Entry

  • Once you arrive, enter the "I Have Tickets" line at the start of your reservation.
  • Please note during peak periods such as weekends, holidays, Spring break and Summer there may be a small wait to enter.

Walk-Up Purchase

  • To purchase walk-up tickets, enter the "I Need Tickets" line. If tickets are available, you'll be able to purchase them for the next open timeslot to return and enter at that time.
  • Please note, during peak times, we may sell out of walk-up tickets. The only way to guarantee your entry is to purchase your tickets on advance online.

When booking your ticket you will be asked to select a date and time for your arrival. This helps us make your experience more enjoyable by reducing queue times, speeding up your entry in to the attraction and reducing crowding. Once inside the attraction, you may stay as long as you like! 

Guests that are a half hour late or more for their reservation will enter the "I Have Tickets" line, but may experience a longer than usual wait time. Rest assured, we'll do our best to get you in as quickly as possible.