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Frequently Asked Questions

Get the Scoop

Use your valid promo code or coupon code online by following the instructions here >

You may request a date change up to 36 hours before your original visit date/time by contacting us at:

  • Include your order confirmation number (usually starts with a "6")
  • Specify a new visit date and time for us to check into

If it's already the day of your visit and you need to come at a different time, we'll do our best to get you in as quickly as possible at that time. We may not be able to accommodate the change during busy periods like weekends & holidays due to capacity limitations.

The timeslot you select is for your arrival to LEGOLAND Discovery Center. You're welcome to visit SEA LIFE any time on the same day (even earlier in the day) or up to 30 days later.

Children ages 2 and younger are free! If the online ticket package doesn't prompt you to add a free ticket for them, we'll add one for you at the door when you arrive.

LEGOLAND Discovery Center Attraction

Adults must be accompanied at least one child (age 17 or younger) in their party in order to enter. The attraction is best suited for children ages 3-10.

For Adult Fans of LEGO (who do not have children), we host exclusive adults-only evenings with additional activities, programming and competitions to enhance the experience for older guests.

LEGO® Store

Our LEGO Store is open to the public and everyone, including adults without children, may enter. The store is directly adjacent to the LEGOLAND Discovery Center attraction.

Children must be accompanied and supervised by an adult at all times.

Guests that are a half hour late or more for their reservation will enter the "I Have Tickets" line, but may experience a longer than usual wait time. Rest assured, we'll do our best to get you in as quickly as possible.

We do not have wheelchairs or electric scooters, however, you may rent wheelchairs on a first-come, first-serve basis from the Great Lakes Crossing Outlets Security Desk in District 2.

When booking your ticket you will be asked to select a date and time for your arrival. This helps us make your experience more enjoyable by reducing queue times, speeding up your entry in to the attraction and reducing crowding. Once inside the attraction, you may stay as long as you like! 

For the most enjoyable experience, we encourage guests to visit on weekday afternoons & evenings. Mornings, weekends and holidays tend to be much busier.

But, to ensure our guests have the best experience possible, we limit the number of visitors that can be in the Center at one time. The best way to ensure your family's entry is by buying tickets online in advance.

We do not permit re-entry.

Outside food & beverages are not permitted inside LEGOLAND Discovery Center, unless caring for babies.

We proudly serve Starbucks as well as a variety of other refreshments and snacks in our Café. Allergen information is available upon request.

To learn more about how and when to use your complimentary tickets, click here.

If you have a ticket without a scheduled entry time like our Gift Ticket with flexible entry or a complimentary ticket, you do not need to schedule a visit time. 

Just enter the "I have tickets" line when you arrive with your tickets in-hand. Check our hours on our website before you visit. Blackout dates may apply.