Code of Conduct
Let’s work (and play!) together to keep things safe, respectful, and brick-tastic for everyone!
Be Kind to Others: Please treat fellow guests—and our awesome staff—with respect. No rude language, yelling, pushing, or unkind behavior. We're all here to have fun!
Kids Must Stick with Grown-Ups: Our Center is designed for kids ages 2–10. All children under 18 must stay with a grown-up (age 18+) the whole time. Required supervision ratio: one adult per five children. Grown-ups, you need a child with you to enter!
Handle Bricks with Care: Play gently with LEGO® bricks, play zones, and displays. Please don’t throw bricks or damage exhibits. Share and take turns—teamwork makes the dream work!
Clean Up = Team Up: We’re all builders here—let’s keep our space tidy so everyone can enjoy the fun! Throw away trash, keep food and drink in the proper areas, return the bricks and builds when you’re done, and clean up after yourself before heading to the next awesome activity. A clean play zone = more building fun for everyone!
No Rough Stuff: Running, pushing, or unsafe play isn’t allowed, it keeps everyone safer and happier. Please follow staff instructions to keep the fun going!
Shoes On, Please: All guests must wear shoes (and clothes that cover upper and lower body) while in the Center. Socks are required for the Play Structure.
Snap Respectfully: Photos are fun! But please don’t film or photograph staff or guests in a disruptive way.
Leave These at Home: Outside food & drinks, Weapons (even pretend ones!), Alcohol, cannabis, or illegal substances, Balloons or outside toys (like balls, lightsabers, swords, etc.)
Diaper Time = Restroom Time: Please use the restrooms for diaper changes and training potties.
Service Animals: Service animals are welcome but must stay under control and not disrupt others.
Feeling Sick? Stay Home: If anyone in your group isn’t feeling well, it’s best to visit another day.
Authorized Access Only: Please use the designated entrances and exits only. Sneaky shortcuts and entering without a ticket = trespassing — and that’s not cool!
What Happens If Rules Aren’t Followed?: If someone isn’t following the Code of Conduct, our team may give a reminder or ask them to leave.
For repeat issues, guests may be suspended from future visits. Please see GROUNDS FOR REMOVAL.
We want everyone to have a great time!
If you see something concerning or have a question, just ask a staff member. We’re here to help! Questions? Email us at BAGroups@MerlinEntertainments.biz.
